User Flow

In this section, we will share the user flow and explain how the front-end works to have a better big picture. Both website and miniapp work the same logic. 

Here are a few scenarios where customers may sign up as members through a Membership Website or Miniapp:

Membersite Demo

1. Sign-Up/Login

Customers can register as members to join the program. Once registered, members can log in at any time to access their account and redeem rewards.

2. Voucher Wallet

After signing up, each member is provided with a Voucher Wallet to store all their vouchers. These include:

(i) Auto-assigned Voucher: Vouchers automatically added to the wallet, such as Welcome Vouchers.

(ii) General Voucher: Vouchers that can be obtained by redeeming points or making a purchase.

3. Claim Voucher

Members can claim vouchers through the member site, app, or mini-program.

(i) Auto-assigned Voucher:  These vouchers are automatically claimed and added to the Voucher Wallet after specific actions, such as signing up as a member.

(ii) General Voucher: Members can visit the rewards section to claim these vouchers by exchanging points or making a purchase.

4. Voucher Redemption

Members can redeem vouchers directly from their Voucher Wallet. The type of voucher determines how it can be used:

(i) In-Store Voucher: Members can present the voucher to store employees, who will scan the QR code to apply discounts or redeem products. Businesses can use a redemption panel to validate and track each voucher.

(ii) E-Commerce/Online Voucher: Members can apply the voucher code during checkout on the business’s website to redeem it for discounts or offers.